Exclusion Notices Explained
Exclusion Notices are a device used by businesses to limit or negate their liability to their customers or clientele in the event of a predictable loss.
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“…our wedding photographs have been destroyed by a error in the developing process carried out by [nationwide outlet]…I am utterly devastated… we have demanded compensation from [the store] but have been informed that although they deeply regret the loss of our photographs they do display in store a exclusion notice limiting their liability to any error or accident involved in the developing process to the cost of replacement film only… this notice was never brought to our attention… can they get away with this…”
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“…I paid a premium for added care to be taken with the cleaning of expensive oriental rugs…they were damaged in the cleaning process…the cleaners have pointed out the fact they have a exclusion notice in the outlet limiting their liability…is this not negated by my paying the extra cost…”
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